Frequently Asked Questions

Everything you need to know about shopping with DEADBEAR.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn and unused items. Simply visit our returns portal, enter your order number, and follow the instructions to generate a prepaid shipping label.

Which payment methods do you accept?

DEADBEAR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How can I track my order status?

Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website. You can also view your order status by logging into your account.

Are your products ethically sourced?

Yes, quality and ethics are at the core of DEADBEAR. We work exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.

Can I change or cancel my order after it has been placed?

We aim to process orders as quickly as possible. If you need to make a change, please contact our support team within 1 hour of purchase, and we will do our best to accommodate your request.